Honeywell Lead Field Service Specialist in Cincinnati, Ohio

Lead Field Service Specialist

Innovate to solve the world's most important challenges

Leads successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will lead continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. You will represent Honeywell at industry conferences and provide technical presentations.

Be the face of Honeywell to the customer and interact directly with end-users, peers, and competitors

Share knowledge of Honeywell solutions to enhance efficiencies and team ability

Become a technical expert for complex Honeywell solutions/product offerings

20 Inspect for Quality

20 Install or Repair Work Orders

20 Provide Customer Support

20 Present at Trade Shows

20 Mentor and Train Jr. Field Service Representatives

* YOU MUST HAVE *

  • High School Diploma, or GED
  • 5 or more years’ experience in the field.
  • NICET Certification (at a miminum)
  • Valid Drivers’ License
  • 1 or more years’ experience with Legacy and/or Notifier systems

* WE VALUE *

  • Extensive diverse Honeywell controls experience
  • Extensive fire alarm controls experience
  • Previous technical/installation experience
  • Previous customer service experience
  • Good written and oral communication
  • Ability to follow instructions and identify mistakes
  • Bachelor degree or technical/professional certificate

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Must be a US Citizen due to contractual requirements.Nonexempt Honeywell Technology Solutions

INCLUDES
  • Some Travel Required
  • Continued Professional Development
  • 1st Shift
ADDITIONAL INFORMATION
  • Job ID: HRD26921
  • Category: Customer/Product Support
  • Location: 1280 Kemper Meadow Dr, Cincinnati, OH 45240 USA

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

For more information on applicable equal employment regulations, refer to the EEO is the Law poster .

Please refer to the EEO is the Law Supplement Poster & the Pay Transparency Policy .

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