Honeywell Account Manager in Dartmouth, Nova Scotia

Account Manager

Join a team recognized for leadership, innovation and diversity

We are looking for an Account Manager to manage all aspects of engagements with existing and new customers for our Honeywell Building Solutions organization. Develop and sustain long-term customer relationships; Network within the customer account and industry; Facilitate resolution of all customer problems; Serve as a central resource for communications with the customer. Develop new customer relationships; Calling at all levels, including senior levels, of target customer organizations; engaging early in the customer buying process to discover customer needs HBS can fulfill and/or influence customer specification prior to bid. Maintain a balanced approach to superior customer service and related account planning; Manage and build customer contacts, Serve as the customer’s ambassador, trusted advisor, and advocate; Analyze contracts, for assigned customers, in order to provide metrics necessary for customer retention; Engage assigned customers, on a predetermined schedule, to identify customer needs and present relevant HBS offerings; Promote additional HBS services and products. Manage approximately 30 customer accounts with growth potential; Responsible for account retention and penetration. Leverage resources to address customers’ needs; Drives self and others to produce positive business results for HBS. Retain and grow HBS’ revenue and margin, in support of Annual Operating Plan

Provides primary customer interface responsible for the development of business, and management of relationships, with customers

Understanding and articulation of the value that Honeywell brings, to the customer, to drive specific business outcomes

Dissemination of key messages, initiatives and information pertaining to the value HBS brings to its’ customers

Provides the primary customer interface for all products, services and solutions

Champions customer needs and requirements within the HBS organization

Works closely, with the Management Team, to ensure 100% customer satisfaction

Responsible for achievement of revenue, margin plans and economic value added goals

Prepare reports and documentation in order to conduct ongoing customer reviews

Maintain successful customer relationships

Conduct annual customer facing business reviews

Retain and grow HBS’ revenue and margin, of assigned accounts, in support of Annual Operating Plan

Maintain adds and changes to contracts, as required

Work with management team to minimize cancellation causes

20 Identify Opportunities

20 Manage and Plan Accounts

20 Negotiate and Close

20 Manage Momentum Through the Sales Cycle

20 Establish Rapport with Customers

YOU MUST HAVE
  • College Diploma or University degree in a related discipline
  • 10 years of experience in sales technical role
WE VALUE
  • Several years of experience in HVAC, Automation or Security & Fire
  • Good industry and market knowledge
  • Understands the life cycle value proposition of HBS and its’ offerings
  • Understanding of the customers’ business and organization
  • Financial and business acumen
  • Understands customers’ decision-making processes, buyers, and influences

Exempt Careers at Honeywell - Engineering

INCLUDES
  • Continued Professional Development
ADDITIONAL INFORMATION
  • Job ID: HRD46820
  • Category: Sales
  • Location: 51 Raddall Ave, Unit 6, , Dartmouth, NS B3B 1T6 CAN

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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