Honeywell Field Service Manager in Lachine, Quebec

Field Service Manager

Lead and manage a Field Service Engineering team for the Honeywell Building Technologies organization. You will apply your leadership skills to improve team performance. You will ensure engagement in new opportunities for market penetration, team deployment, and sales growth. You will liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities. You will drive and improve metric reporting procedures and own financial metrics, targets and budgets. You will lead quick and effective closure of any improvement opportunities. You will define team expectations and communicate those to stakeholder. You will act as mentor to train and develop future managers.

Drive business growth by enabling and leading a highly-effective team

Help Honeywell be the customer's top choice by improving upon the Customer & Product Support function

Utilize your knowledge of Honeywell products to build a team focused on innovation and customer satisfaction

20 Lead Team Activities

20 Develop And Report Performance Metrics

20 Develop and Oversee Team

20 Lead Continuous Improvement Projects

20 Train and mentor field service technicians and engineers

YOU MUST HAVE
  • Bachelor's degree or Master’s degree
  • Minimum 10 years' experience in the field
  • Bilingual communication skills: English and French, oral and written
WE VALUE
  • Previous industry experience
  • Excellent communication skills
  • Demonstrated ability to influence at varying levels across the organization
  • Demonstrated ability to operate independently
  • Ability to use experience to appropriately apply the established standards
  • Demonstrated ability to effective manage a team
  • Previous customer service experience

Exempt How Honeywell is Connecting the World

INCLUDES
ADDITIONAL INFORMATION
  • Job ID: HRD36949
  • Category: Customer/Product Support
  • Location: 2100 52nd Avenue, Lachine, QC H8T 2Y5 CAN

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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