Honeywell Systems Design Team Manager in Louisville, Kentucky

Systems Design Team Manager

Driving Infinite Possibilities Within A Diversified, Global Organization

This is an incredibly exciting time to join the Homes and Global Distribution team at Honeywell! Homes and Global Distribution is a leader in the home heating, ventilation and air conditioning (HVAC) controls and security markets, and a leading global distributor of security and fire protection products.

In 2018, Honeywell will be spinning off the Homes and Global Distribution business into

a stand-alone, publicly traded company. Being a stand-alone company will provide the business the independence, focus, direct financial resources, and flexibility required to adapt quickly to market and customer dynamics, and we want you to be part of its evolution.

Lead and manage a national Systems Design team in the wholesale security, low voltage &

audio/video distribution space. You will apply your leadership skills to improve team performance. Responsible for managing multiple key vendor relationships and coordinating trainings for the team. You will ensure engagement in new opportunities for sales growth. You will liaise with multiple

factions to help prevent and resolve customer problems. You will drive and improve metric reporting procedures and own financial metrics, targets and budgets. You will lead quick and effective closure of any improvement opportunities. This position will also closely partner and collaborate with internal IVR, desktop tools and support teams as well as numerous external teams across the business. The Systems Design Team Manager is also directly responsible for delivering all approved programs/projects and work requests on time, within budget with required business functionality and ROI. Additionally,

this position will be responsible for assisting with and directing all contact center system integrations including voice recording and analytics (Avaya), workforce management, Voice call back.

Drive business growth by enabling and leading a highly-effective Pre-Sales System Design team. Help ADI Global Distribution be the customer's top choice by improving upon the Sales function & Customer Experience. Utilize your knowledge of Industry products to lead a team focused on System Design innovation and customer satisfaction.

20 Lead Sales Team Activities

20 Develop And Report Performance Metrics

20 Develop and Oversee Sales Team

20 Lead Continuous Improvement Projects

20 Train and Mentor Sales Team

YOU MUST HAVE
  • High School Diploma
WE VALUE
  • Bachelor's degree preferred
  • Experience running large, high performance Contact Center
  • Strong technical acumen
  • Knowledge of key sales concepts, practices, and procedures
  • Contact Center management
  • Excellent communication skills
  • Demonstrated ability to influence at varying levels across the organization
  • Demonstrated ability to operate independently
  • Ability to use experience to appropriately apply the established standards
  • Demonstrated ability to effectively manage a team

Exempt How Honeywell is Connecting the World

INCLUDES
  • 1st Shift
  • Continued Professional Development
ADDITIONAL INFORMATION
  • Job ID: HRD24055
  • Category: Sales
  • Location: 2700 Blankenbaker Pkwy, Louisville, KY 40299 USA

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

For more information on applicable equal employment regulations, refer to the EEO is the Law poster .

Please refer to the EEO is the Law Supplement Poster & the Pay Transparency Policy .

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