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As the Commercial Excellence Training Director, you will be responsible for driving the common cross-enterprise strategies and standards in our global sales training capabilities.
You will collaborate with the business units’ training leaders and their teams to align on best practices and governance around all our commercial facing learning needs that will drive direct and measurable impact on our sustainable organic growth.
Working with leaders you will champion the enablement of:
•Lead the development of common sales training initiatives that support the different business strategies, go-to-market models and channel structure
•Create and execute a rigorous management operating system (MOS) that drives the coordinated training assessments, curriculum planning and learning execution across all the business units including the key areas of seller on-boarding, sales manager coaching, product, domain and selling skills proficiency
•Own and drive the routine training governance across the enterprise in coordination with the business units with particular emphasis on establishing best practices, continuous improvement and cost management around training provision, vendor selection, training effectiveness, technology roadmapping, organizational design and overall quality assurance regarding the global training impact
•Develop and implement practical training metrics and interactive analytics that monitor the common progress by training initiative across the business units and that align the learning impact directly with key economic and other strategic annual goals for the commercial organization
•Drive the routine self-assessment of the businesses’ CE maturity and seller competencies; identify common needs and prioritize the next step improvements by highest economic impact and address the training-related gap closure in key areas of seller performance versus plan
•Own and drive the global best practice coordination of the Sellers’ onboarding and training methods to improve the new employee experience, accelerate their ramp-up and increase the acquisition and retention of top sales talent
•Establish a thought leadership practice to introduce continuous innovation in our training practices, organizational structure and the related methods, tools, metrics and vendors that will have a proven ability to accommodate future differentiated changes in servicing our business models, changing software/outcome portfolio and expanding geographic reach
•Coordinate with the business units to develop a leveraged annual training budget that drives best in class scale and operational efficiencies
•Generate a proactive communication and education strategy to the global salesforce regarding training related benchmarking, best practices, tools and training use case improvements to the overall sales effort
The measures of success will include driving significant year-on-year improvements in seller productivity combined with a measurable retention and proficiency of their training curriculum that drives the right sales behaviors and performance. This critical, core leadership role will own and maintain a robust and integrated ever improving, high standard in our sales training functional excellence across the enterprise.
This key position in our organization collaborates regularly with global, cross-functional teams including Sales, Marketing, Information Technology, Finance, HR and Compensation & Benefits to deliver comprehensive and profitable concept-to-cash outcomes for Honeywell
This critical sales enablement role reports to the corporate Vice President Commercial Excellence and is a member of their global leadership team.
20 Lead the development of common sales training initiatives
20 Create and execute a rigorous management operating system
20 Own and drive the routine training governance across the enterprise
20 Develop and implement practical training metrics and interactive analytics
20 Own and drive Sellers' global onboarding/training best practices
YOU MUST HAVE
•5+ years’ experience in sales and sales operations roles including management experience with sales and marketing teams
•5+ years of managing instructional design and training delivery functions with expertise in contemporary eLearning and instructor led training
•5+ years of broad industry experiences with B2B and other selling motions, and we particularly value backgrounds in software, cloud based solutions and other aftermarket services
•Customer success obsession and a bold passion for routinely delivering results and stakeholder satisfaction
•Relevant post-graduate business or educational qualifications
•Shown ability and aptitude to work within a global, cross-functional team environment and at all levels within the organization to lead, influence and continuously improve people and processes by building consensus with data-driven recommendations
•Leadership impact and courage to be able to consult with and challenge the business leaders at multiple levels within the organization regarding their teams’ training needs, gaps and operational plans.
•Effective communicator able to assemble and clearly articulate key strategies, plans and insights aligned to drive tangible business impact. Strong listening and facilitation skills
•Takes intelligent risks to drive momentum and tackles ambiguity to convert to clear operating frameworks
•Proven business acumen and capability to translate growth strategies into practical sales training methods, content development and delivery platforms plans that continue to evolve with the changing business and portfolio dynamic
•Highly self-proficient analytical assessor of business metrics as related to tangible training performance; able to confidently provide insights to leadership for improvement and proffer innovative, robust training solutions
•Thought leadership expertise in the field of commercial skills training practice, adult learning and leading the adoption of advanced training technology platforms and assessment analytics
•High work ethic and passion for the Sales/Commercial Excellence discipline, open to global travel and working with remote time zones for effective collaboration; routinely checks and validates the impact of training at levels within the organization
•Be a great talent developer and build a funnel of high performing functional experts ready and able to progress their careers; develop and sustain a diverse and multi-cultural organization
•Practical analytical skills in managing large IT/data intensive platform projects including SAP, Salesforce, Learning Management Systems (LMS) and other business intelligence and sales training tools
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Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
For more information on applicable equal employment regulations, refer to the EEO is the Law poster .
Please refer to the EEO is the Law Supplement Poster & the Pay Transparency Policy .
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