Honeywell Field Service Engineer, Shanghai, FP, PMT in Shanghai, China

Field Service Engineer, Shanghai, FP, PMT

Field Service

•Coordinate

baselining activities with TECHNOLOGY and customers; ensure minimum requirements are met to analyze store for commercial and trial customers

•Perform

on-site store surveys at supermarket stores to validate the physical refrigeration system including but not limited to rack, condenser, heat reclaim, subcooler, circuit, defrost schedule, and case information

•While

on-site, collect photos of the equipment plates, refrigeration controller historical data, and controller configuration backups

•Use

HON’s proprietary software/mobile application to build initial virtual store model based on store survey for TECHNOLOGY

•Assist

commercial team during customer visits and make technical presentations as needed

•Support

execution and validation of refrigeration system recommendation at customer sites by store personnel or 3rd party contractors

Training/ Strategy

•Provide

train the trainer sessions to HON field service engineers, customer technicians, and/or 3rd party contractors on field service activities

•Develop

and manage field service training material (e.g. manuals, SOPs, videos, etc.)

•Support

strategy to develop in-house expertise on refrigeration controllers (e.g. configuration, historical data, file naming/data format output, field names) through controller procurement, in-house lab management, and data mapping to software

•Support

strategy to ensure end to end data connectivity between customer and HON; development of drivers to acquire data from controllers; HON remote JACE box

•Support

strategy of power meter installation at customer site

30 technical support

30 customer support

30 training

10 others

^
•Bachelor’s degree in mechanical engineering

•5+ years of commercial / supermarket refrigeration experience

•3+ years of experience setting up, configuring, and working with one or more supermarket refrigeration controllers (e.g. Carel, Dixell, RDM)

•Experience with BACNET, LONWorks, Modbus, and other controller APIs

•Familiarity of network infrastructure, IIOT (Industrial Internet of Things), mechanical system design, service

•Excellent oral and written communication skills

•Quick learner and ‘can do’ attitude

Exempt Performance Materials and Technologies

INCLUDES
  • Continued Professional Development
ADDITIONAL INFORMATION
  • Job ID: HRD27649
  • Category: Engineering
  • Location: 430 Li Bing Rd,Zhangjiang Hi-Tech Park,Pudong,SH, Shanghai, 31 201203 CHN

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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